Approved engineers only
Portal access
Account states
The three states an account moves through
So you know what to expect after you send the request. One of these sits here when you come back.
We have your request. The service desk is matching your employer against the contracts for the sites you listed. Nothing more is needed from you — we email your work address within one working day, with an approval or with what is missing.
No reply after a working day? Message the service desk on WhatsApp
Your account is approved. Sign in with the same work email and the portal opens on the series you were approved for.
We could not match your employer to a contract on file. That usually means the contract is held under a different firm name, or it lapsed at the last renewal. Ask your employer to send us the contract reference and we reopen the request the same day.
Have the contract reference, or a question about the decision? Message the service desk on WhatsApp